• Call the MSIG Claims Hotline (24 hours): 1259
• Let us know the following:
• Location of accident (e.g. road name and nearby landmarks or signposts)
• Name and contact number of driver of the insured vehicle
• Registration plate number, brand and make of the insured vehicle
• Motor insurance policy number (if known)
• Brief details of the accident
• Note down the following details:
• Registration plate number, brand and make of the insured vehicle
• Names and contact details of any witnesses
• An MSIG surveyor will arrive at the accident location within 30 minutes (Bangkok Metropolitan Area)

Download and print the claim form:

1. Fill up the claim form and mail it with supporting documents to
   
   Motor Claims Department
   MSIG Insurance (Thailand) PCL.
   1908 MSIG Building, New Petchburi Road Bangkapi, Hauykwang, Bangkok 10310
    
2. You may also scan and email the completed form with supporting documents via:
   • our Contact us form: Click here
   • Fax: +66 2718 1502