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Human Resources and Customer Experience
Effectively managing a company's most valuable asset, its employees, is vital for cultivating a talented and diverse workforce. This includes concentrating on crucial factors that aid in attracting and retaining top talents, supporting career progression, ensuring equitable and competitive pay, and aligning individual accomplishments with the company's long-term goals, ultimately resulting in success and innovation across HR functions like workforce planning, talent acquisition, talent development, performance management, compensation, and benefits.
What are accountabilities of this role?
- Develop a comprehensive workforce planning strategy that forecasts future talent needs to serve company objectives and goals.
- Implement talent acquisition process that focuses on diversity and cultural fit, alongside skills and experience.
- Proactively identify potential legal risks and devise effective strategies to minimize the impact.
- Promote talent growth by providing ongoing learning opportunities, developmental programs, and pathways for career progression, including the cultivation of future leaders.
- Ensure performance management systems are fair, consistent, and transparent, providing regular feedback and recognition.
- Offer competitive compensation and benefits packages that are regularly reviewed to remain market-relevant.
- Align individual goals with company objectives to ensure a shared vision and increased employee engagement.
- Utilize HR analytics to measure the effectiveness of HR initiatives and make data-driven decisions.
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