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Our Brand Story
Mission
To contribute to the development of a vibrant society and help secure a sound future for the planet, by enabling safety and peace of mind through the global insurance and financial services business.
Vision
To create a world-leading insurance and financial services group that consistently pursues sustainable growth and enhances corporate value
Our Core Values
At MSIG, our Core Values are our guiding light, ensuring that everything we do keeps our customers’ best interests at heart.
Customer Focus
Striving to provide security and satisfaction to our customers.
Integrity
Being sincere, kind, and fair in our dealings with people.
Teamwork
Growing together as team by respecting one another’s individuality and opinions and sharing knowledge and ideas.
Innovation
Always improving the way we work while responding to stakeholders’ interest.
Professionalism
Providing high-quality services by constantly enhancing our skills and proficiency.
About MSIG
MSIG Insurance (Thailand) Public Company Limited became a public limited company in October 2012 and is a member of the MS&AD Insurance Group. Annual premium income is growing steadily and is currently over 4 billion Baht.
The company has a successful 120-year history of operations in Thailand and specialises in providing retail and commercial insurance for Thai and international customers through multiple distribution channels, including professional brokers, agents, bank partners (bancassurance), as well as directly from the company.
The head office is in Bangkok and services are also available via a nationwide network of 13 branches. The company offers customers a wide range of insurance products including Travel, Health, Motor, Property, Personal Accident, Marine Cargo and Liability insurance. MSIG Insurance (Thailand) Public Company Limited aims to be Thailand’s leading international non-life insurer.
Located in Singapore, MSIG Asia Pte Ltd (“MSIG Asia”) is a wholly owned subsidiary of Mitsui Sumitomo Insurance Company, Limited, and a member of the MS&AD Insurance Group, Inc. Combining global and local best practices, the core subsidiaries and affiliates of MSIG across ASEAN, Hong Kong, Australia and New Zealand, have been providing general insurance solutions for more than 100 years. A leading insurance brand in Asia, MSIG leverages on multi-channel distribution and strong intermediary partnerships to offer insurance solutions across personal and commercial lines
MS&AD Insurance Group, Inc. (“MS&AD Insurance Group”) was formed in April 2010 from the business integration of Mitsui Sumitomo Insurance Group Holdings, Inc., Aioi Insurance Co., Ltd., and Nissay Dowa General Insurance Co., Ltd. It is amongst the world’s top 10 non-life insurance groups based on gross revenue, with A+ Stable credit rating and presence in 50 countries and regions globally. MS&AD Insurance Group is committed to achieving sustainable growth and to enhancing enterprise value, driven by five business domains: domestic (Japanese) non-life insurance, domestic (Japanese) life insurance, overseas business, financial services business and risk-related business.
Annual Report
Financial status and operating results
2025
*Quarterly reports only available in Thai.
Financial statements and auditor's report
2025
2024
2017
At MSIG, our customers are at the heart of our business. The trust and confidence they have in us are the driving force in everything we do. The awards we have garnered over the years reflect our growing strength and influence in the general insurance industry. But more importantly, they symbolise our continued commitment to go above and beyond for our customers.
2023
2022
2021
2020
2019
2018
2017
2016
2015
Our history
Mitsui Sumitomo Insurance Company, Limited was formed in 2001 through a merger between Mitsui Marine & Fire Insurance Co., Ltd. and Sumitomo Marine & Fire Insurance Co., Ltd. Formed in 1918 and 1893 respectively, Mitsui Marine and Sumitomo Marine were both leading non-life insurance companies.
Their origins go back even further with “Mitsui” and “Sumitomo” established more than 300 years ago and still operating as business management groups with major influence in Japan and the rest of the world.
An enduring philosophy
Mitsui and Sumitomo achieved sustainable development over the long term by responsibly fulfilling their obligations to care for society and the environment, thus earning the trust of their many and varied stakeholders, including customers, employees and communities. This is the philosophy that still guides Mitsui Sumitomo Insurance today.
“Echigo-ya” Drapery Store in the Edo Era
©公益財団法人三井文庫
Takatoshi Mitsui
©公益財団法人三井文庫
Echigoya - The name “Echigoya” was publicised by means of “flyers” and branded loan umbrellas.
©公益財団法人三井文庫
The Mitsui conglomerate began as a shop dealing in kimono fabrics called “Echigoya”. It was opened in 1673 by Takatoshi Mitsui, a merchant in Edo (now Tokyo).
With the aim of accommodating its customers’ needs, Echigoya introduced many innovative business practices. These included adopting over-the-countersales and the cash-and-carry system which were unheard of in Japan at the time. Furthermore, Mitsui used flyers and umbrellas printed with the shop’s name to publicise his business.
Mitsui also focused on customer-centric business management and brand strategy, and sought to boost employee motivation and satisfaction through personality-oriented performance evaluations. These pioneering approaches laid the foundation for Mitsui’s subsequent success and prosperity.
“Echigo-ya” Drapery Store in the Edo Era
©公益財団法人三井文庫
“Echigo-ya” Drapery Store in the Edo Era
©公益財団法人三井文庫
“Echigo-ya” Drapery Store in the Edo Era
©公益財団法人三井文庫
The history of Sumitomo began in the 17th century when Masatomo Sumitomo opened a book and medicine shop in Kyoto. Sumitomo gradually diversified into copper mining and trading, banking and heavy industry.
In 1690, Sumitomo discovered the Besshi Copper Mine in Ehime Prefecture which turned out to be one of the largest copper mines in the world. This major discovery contributed significantly to Japan’s economic development. However, the mining operations also impacted the environment. To help reduce this, Sumitomo planted more than one million trees and even relocated the copper refinery to an uninhabited island.
Sumitomo’s approach of contributing to the development of national and regional economies while also addressing environmental issues sowed the seeds for our corporate social responsibility initiatives of today.
Be part of our journey
MSIG's corporate sustainability is focused on creating a vibrant and sustainable society through our core business and sharing our mission, vision, and values.
MSIG is continuously looking for dedicated individuals who are committed to giving their best at whatever they do, contributing to the organisation and bringing value to the community through their work.
We offer a conducive working environment, intellectual stimulation and a competitive remuneration package. Join the MSIG family!
Contributing to tomorrow's Asia
The pillars of MSIG's corporate social responsibility ethos are embedded in our abiding mission to create a vibrant and sustainable society through our core business together with the sharing of that mission, its vision and values.
MSIG responds unerringly to many issues that plague society by supporting and giving back to the communities in which we operate. These values run deep throughout the organisation and are often visible in the outcomes of activities we have been involved in throughout the region.
Whether it's a big collective effort or a small, personal gesture of care, every employee makes a real effort to ensure their day-to-day work addresses the needs of local communities – turning our vision and mission into tangible results.
Our initiatives
Friends Help Friends (HELP and PRAY for Türkiye-Syria)
The company has shown compassion by contributing funds to support people affected by the recent earthquakes in Türkiye and Syria through the ‘…
MSIG Green InWasteMent
MSIG Green InWasteMent project, aimed at improving waste management practices.
Understanding the importance of dams
60 MSIG Thailand staff volunteers helped to build a small dam at Linchang Temple in Petchburi province to raise awareness among MSIG staff about…
Human Rights policy
MS&AD Group recognises the importance of and respects human rights in all aspects. We are committed to supporting and taking action in various fields, including internal management to prevent violations of human rights. There are policies and guidelines to prevent human rights violations in all business activities of the company, including partners and business partners (according to the United Nations Guiding Principles on Business and Human Rights; UNGP)
CEO’s message
Sawasdee Krub,
On behalf of all MSIG Thailand employees, I would like to welcome you to the MSIG Thailand website. Over many years of strong performance in the non-life insurance industry, MSIG Thailand has built up a trusted reputation as a leading general insurer that provides great value in our products and innovative services to our customers. At MSIG Thailand, we strive to bring the right talents and resources together so as to continually innovate and lend our contribution to the continued growth and development of the Thai insurance market.
Our focus is always on our customers, to offer the highest possible quality and strive for their satisfaction. We pride ourselves in going above and beyond to exceed expectations and ensure that we provide the best services with integrity, simplicity and professionalism.
As we work towards becoming a leading general insurer in the market, you can be assured that MSIG Thailand will continue to provide great value and trusted services for our customers and benefits to all our stakeholders. As you explore our website and learn more about MSIG Thailand, I hope we will play a meaningful role in your journey – whether as a customer, partner or employee.
