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MSIG Easy Lifestyle
24/7 Worldwide Personal Concierge Service
MSIG Easy Lifestyle is a 24/7 personal concierge service that provides assistance with overseas travel arrangements,
including recommendations, reservations, information support, and service coordination,
helping to make every international journey smoother, more convenient, and tailored to your lifestyle
Available for MSIG customers who purchase Travel Easy Plus Insurance under Easy1, Easy2 or Easy3 plans
through any sales channel and provided the policy is issued as an e-Policy, effective 5th August 2026 onwards.
Reservation assistance for a wide range of Overseas Restaurants, for local favorites to fine dining restaurants Special privileges may be available at participating restaurants, such as:
- Complimentary welcome drink
- Exclusive discounts
Privileges are subject to the terms and conditions of the respective merchant or service provider.
Providing information and reservation assistance for standard hotels and leading hotels worldwide. Special privileges may be available at participating hotels, such as:
- Room upgrades
- Breakfast for two guests
- Hotel credit of USD 100 or local currency equivalent for dining or spa treatments
- Early check-in or late check-out
- Complimentary Wi-Fi access
Privileges are subject to the terms and conditions of the respective merchant or service provider.
A wide range of concierge services designed to make your journey more convenient and enjoyable, including:
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How to use the Service
Terms & Conditions
- MSIG Easy Lifestyle is available to MSIG customers who purchase Travel Easy Plus Insurance under Easy 1, Easy 2 or Easy 3 plans (both Single Trip and Annual Trip policies) through any sales channel and receive their policy in e-Policy format, efffective 5th August 2026 onwards.
- Reservations, reservation amendments, services and privileges are subject to the terms and conditions of the respective merchant, hotel or service provider.
- For further information regarding the services, applicable terms and conditions, and related requirements, please contact the MSIG Easy Lifestyle Concierge Service through the telephone number or email address provided above.
- The insured is responsible for all costs, fees, taxes and any other expenses incurred in connection with services provided by merchants, hotels or service providers.
- MSIG Easy Lifestyle is a concierge service that provides information, recommendations and reservation assistance. Services are delivered by independent third-party service providers and are subject to their respective terms and conditions.
- Service eligibility, service details and privileges are subject to the criteria, terms and conditions specified by MSIG and/or the relevant service providers.
- MSIG and/or the service providers reserve the right to amend service details, privileges or service conditions as deemed appropriate.
- MSIG Easy Lifestyle is a value-added service available to eligible customers. It is not insurance coverage and does not form part of the insurance policy or insurance contract.
- MSIG Easy Lifestyle services are provided by ASPIRE Lifestyles Services (Thailand) Ltd.
A. MSIG Easy Lifestyle is a personal concierge service that provides information, recommendations, and assistance in arranging various overseas services such as hotel reservations, restaurant reservations, and other travel-related services, helping make your international travel experience more convenient.
A. MSIG Easy Lifestyle is available to customers who purchase Travel Easy Plus Insurance under the Easy 1, Easy 2, or Easy 3 plans through any sales channel, provided that the insurance policy is issued as an e-Policy.
A. You can contact MSIG Easy Lifestyle through the following channels:
- Telephone: +66 2 614 3666
- Email: MSIGlifestyle@aspirelifestyles.com
A. You can contact MSIG Easy Lifestyle by:
- Telephone: +66 2 614 3666
- Email: MSIGlifestyle@aspirelifestyles.com
To arrange a restaurant reservation, please submit your request at least five (5) business days before the intended dining date.
However, we recommend making your reservation as early as possible, especially for popular restaurants, as some venues may require bookings several weeks or even months in advance due to high demand.
A. Yes. Changes to the number of guests or the reservation date can be made after the booking has been confirmed.
To request any changes, please notify MSIG Easy Lifestyle at least three (3) business days before the scheduled service date. Changes are subject to the availability and policies of the service provider.
* Terms and Conditions apply as specified by MSIG. Please read the details of the Terms and Conditions thoroughly.
